Την Παρασκευή 24 Οκτωβρίου, ώρα 10:00-11:00, θα δοθεί διάλεξη από τη Dr. Agnieszka Stachowiak, από το Poznan University of Technology, στο αμφιθέατρο Γ2.1, με θέμα Organizational Maturity and Resilience.
Περίληψη:
The presentation provides a framework for building adaptive, high-performing organizations by integrating maturity models and resilience practices. It explains that organizational maturity is defined as the institutionalization of repeatable, data-driven, and continuously improving management processes. Models like CMMI, BPMM, and OPM3 help organizations progress from ad-hoc practices to optimized, standardized systems. The concept of organizational resilience is explained, as the ability to absorb shocks, adapt to uncertainty, and continue achieving objectives. Standards such as ISO 22316 and BS 65000 emphasize principles like leadership, adaptive capacity, and continual learning.
The presentation highlights the complementary relationship between maturity and resilience: maturity provides stability and discipline, while resilience builds adaptive capacity under stress. Tools and frameworks (EFQM, Baldrige, ISO 9004, RAG, BRT-53) are compared, showing how organizations can combine capability models for process stability with excellence frameworks for strategic alignment and resilience standards for adaptability. It outlines measurement approaches, including leading, capability, and outcome indicators, and emphasizes scenario exercises, monitoring, and learning cycles.
An implementation roadmap is presented in three phases: (1) baseline assessment of maturity and resilience, (2) capability building in parallel streams (stabilizing processes and institutionalizing resilience routines), and (3) measuring, rehearsing, and adapting. Finally, it cautions against common pitfalls such as treating resilience as a checklist, equating maturity with resilience, or relying solely on lagging indicators.
Key takeaway: Mature and resilient organizations achieve both stability in routine operations and adaptability under disruption, allowing them not just to survive shocks but to emerge stronger and more competitive
